I recently bought Hughesnet satellite internet sevice. I find the strategy that stated to provide 1.6 MBPS get speed and 250 kbps upload rate. After getting disappointed using the low-speed of my support I chose to check the support at regular times. The 15 assessments I conducted over a 48-hour ...
When we were sold Hughesnet we were never told about their limitations (200 mb downloading a day) and after that you go into dial-up mode. Well after about three hours the first day reconfiguring everything to get our pc to work with the new system. (the installer didnt know how to set up the ...
Techstar installed equipment.installer tried to force us to sign up for their internet support, stating HughesNet was so bad that we would spend all of our time on the phone to India. Techstar wanted another $18 to keep HughesNet working. The service was suppose to be 1MB. It was never over 22KB. ...
Hughes has the worst customer service imaginable. First, when Hughes bought out Direcway, the amount of time and frustration required to get the system switch over was a complete nightmare. You would think that they would do what they need to do, and your account would be functional.instead, ...
Didl not know about the FAP until yesterday, 9-20-08. HughsNet took over Direct Way and did not send out contracts or let us know about FAP. We were to understand nothing would change with the switch. For the last few years we have called Custom Service to complain about the satellite speed. Worse ...
We had Hughes Net internet for sometime and discovered that the speeds were terribly slow and becoming even worse. When we complained to Hughes several times, each time they would blame the slow speeds on the weather, even when the weather was very good. Hughes also blamed the slow speed on poor ...