We were booking a Park and fly room in Detroit at the Springhill Marriot. An hour or so after booking we discoverd that the booking did not include parking. Through the booking process something happened and a room with no parking was booked. My wife called HOTELSONE, she was treated very rudely ...
Thought we booked a reservation through Holiday Inn Express. Canceled the reservation one hour later and received a confirmation email from HotelsOne.com. Three days later our checking account was charged for the room. Called Holiday Inn Express and was told they had no record of us at all and that ...
We made a reservation through thwm and then cancelled well within the time frame. They charged our card anyway. When we called, the person answering had such bad english we could not understand her. Our cancel number was Itinerary number: 111584525197 ...
You make it impossible to cancel a reservation that we discovered is over $100 higher than directly making it with Hampton Inn of Jekyll Island, Georgia. There is NO PIN number on my printed confirmation. I cannot get into any page on your.com to cancel. I want it cancelled and I am reporting you ...
They were not helpful at all. On the website I searched for a hotel near my friends wedding (which i took a three hr bus ride from my house to the town). Once I got to the city I hopstopped the hotel from where the wedding was (which on the website was 3 miles from the wedding) it said it was an ...
I made a call to hotels.com, the operator told me that I can check out from the booked hotel ahead of the time. I checked out one day ahead and I did not get the refund. When I read closely, I saw that there was $43.48 hidden charge. ...