Oh, where do I begin... First, the information on the website indicated that the hotel offered a free breakfast (not true), flat screen TV's in every room (not true), children under 17 stay free (not true). Our fiasco began the night we checked in. We were issued a standard, non-smoking room as ...
I made a reservation for a room and had to cancel the same day i made it. I have called customer service and have been told that it has been credited back to my card, but it has not, they charged me another 1. Oo. Seriously people can check statement every 10 minutes. I would strongly suggest ...
A booked a room and received to booking numbers, assuming they would resolve the issue i attempted to make an upgrade! I emailed customer service to explain my situation, they replied suggesting i resolve my problem using "manage your booking" only manage your booking does not allow me to ...
They were not helpful at all. On the website I searched for a hotel near my friends wedding (which I took a three hr bus ride from my house to the town). Once I got to the city I hopstopped the hotel from where the wedding was (which on the website was 3 miles from the wedding) it said it was an ...
I made a call to hotels.com, the operator told me that I can check out from the booked hotel ahead of the time. I checked out one day ahead and I did not get the refund. When I read closely, I saw that there was $43.48 hidden charge. ...
On 20 May '08 my credit card was charged of $325.44 for services I never used. Even various websites claim that this company (ies) are "incompetent" and "A great Web-site for Identity Thieves Internet". Www.ian.com/ian/signup/signup. Jsp ...