I have been dissatisfied with my Virgin Mobile phone, which I've had for a year. I switched to Cricket a week ago, on the same day that Virgin Mobile debited my account for the next monthly charge. I called today to get at least a prorated refund for three weeks. I was told that once they ...
Im on my 3rd Samsung intercept and they want to send me a fourth. I use this phone for both personal and business. Because of the calls not coming in, voice-mails not received, lost/missing texts, inability to make or receive calls, days talking to Virgin-mobile; I have lost sales and business, not ...
I have had at least seven (7) Samsung Intercept replacement phones because of problems with that model through Virgin Mobile. Finally they sent me a LG Touch replacement phone. That replacement phone had issues and they sent me another one. That replacement phone was no good neither and they sent ...
I accidentally purchased two phones from the virgin mobile website and when I realized what I had done as soon as I checked out I called them to cancel one of the phones. They told me it had already gone through processing and that I would have to just refuse one of the phones when they came. Well ...
I purchased a Virgin Mobile Broadband2Go USB modem and Unlimited Service Package. After 2 days I realized my connection speed had been throttled down to less than 600 kb/s. I proceeded to contact Virgin Mobile Broadband2Go technical support (or lack thereof). Where the technician told me that I had ...
During the night between Oct 19 and 20th, Virgin Mobile took money out of my bank account without authorization. I do not, I repeat, I do NOT, use "auto-pay". They were not allowed to take money, but did! And this caused my bank account to charge an overdraft because they withdrew more ...