I've had Virgin Mobile for several years with no problems. However, the true measure of a company is how it responds when there is a problem. Virgin Mobile is horrible! I lost phone service at the end of August. I could not make or receive calls and kept getting various error messages. I ...
In February I purchased an LG Optimus V android capable phone form Virgin Mobile. I had been using Boost prepaid service and had not had a problem but when I went that day to get an android phone, as I am starting back to school and needed tthe android phone to access school data on the go. I ...
I have been ripped off like the rest of them as it seems. My cell phone was disruppted because of Fraud? My credit card company shows no fraud on the account. But Virgin Mobile say's because there was fraud they shut me down. That I would need to get a reversal Form and then they would investigate ...
These people will FIND things to screw up on you! First they wouldnt honor the kickback promo to my roommate, who suggested the service. 2 mo. Later there was a promo for 6 mo. Of 10% additional minutes on your plan if you registered your credit/debit card online. So far I have recieved only 2 ...
This company refused to refund my money after I ported my number to another carrier. I paid them $60.00 48 hours before changing carriers to avoid interrupting my service. I have called and spoken with customer service and the customer service floor manager. They both nicely explained they were ...
I bought a Virgin Mobile LG Gossip 2 about the situation that I really could have all access to the internet plugged and just permit texting and telephone calls. It was since I had been likely to provide the telephone to my boy, who's a small. I managed to get clear to Virgin Cell that I'd not ...