I signed up for Voice Stream Wireless. I was told service was in my area. I sent $48.00 dollars for activation fees. They sent me a phone, well, it came with no service. After two days of trying to charge and set the phone up, the idiots tell me that there is no service in my area. I have to pay ...
I had a Voice Stream account for almost 3 yrs. I went with VS because at the time they were the only company that offered month to month with NO CONTRACT. A year or so later I was paying my bill over the phone with my credit/debit card and the lady said I'd be better off with a plan that had more ...
Three days after I signed up for VoiceStream I called to cancel. I explained that there was to much interference on the line and dropped calls were frequent. They asked me not to discontinue and they would send me a new phone. I recieved the new phone and had the same problems. Now because I am ...
We spend at least 1 - 2 hours each month adjusting our bill with Voice Stream. They cannot get it right. We are charged each month for charges that are not legitimate and they usually take them off after waiting on the phone for long periods of time. We were not told with the latest plan that we ...
Voicestream over charges me every month and I often go with out service sometimes for a week at a time. When I call to correct problems I usually get disconnected a few times then they put me on hold I spend close to two hours on the phone and they can't figure it out. Other times they can't access ...
Never have I experienced a company as inept and frustrating and fraudulent as VoiceStream! In the six months I've had service (that's 5 billing cycles) they have NEVER given me an accurate statement. The rate plan is miscalculated, I'm charged for minutes included in my plan, I'm charged for phone ...