My contract was over with a cell company that I have been with for 8 years. I have always renew my contract, but this time the rep said if I renewed my contract I could upgrade my cell get a credit of $200.00 dollars and just go to a station and pick out my phones. I said ok, when I went to pick ...
I have been a T-Mobile customer since 2004 and am writing in regards to several issues I have currently had regarding my account. The first issue deals with warranty and exchange. I have three lines on my account. If you look back over my account there has been claims (2 for the same line). The ...
T mobile is charging me early termination fee because I became frustrated with my broadband stick (internet), which did not work for three months. I paid for the web stick for three months even though the internet did not work. I took the web stick to the office and they completed a troubleshoot, ...
Cancelled service with TMobile. I had an agreement for a Corporate discount for many years. Noticed my final bill did not have the corporate discount applied. I spoke to a rep as well as a supervisor and both replied that the corporate discount is not applied towards the last bill. I asked where ...
T MOBILE is billing me for an entire bill cycle even though i cancelled my services before my bill cycle was over. I also was under no contract term and had service with them for over 5 years but decided to switch due to poor customer service. I have called to tell them it is unfair to bill me and ...
My name is Angel from Bronx, New York. 2 years ago i moved into Co-op city in the bronx. When i moved there i noticed that I was not getting any cell phone service in my home. I contacted T-mobile from my job and informed them of my situation. From the beginning they began "checking" the ...