Up to last May, I had a 5-line family plan with T-mobile. I wanted to add a 6th line, and before I ordered any changes, I consulted with three different T-mobile agents. The agents explained that their family plans only supports five lines and that the solution would be to split my business in two ...
Back in May we extended the minutes for our T Mobile cell phone for 500 Min. To 1000. Bottom line when I tried to cancel one line and they said that I cannot because I am under contract for 2 years just for adding minutes! I was unaware of this since I was never told that adding minutes or a new ...
I recently moved from my old address in Glen Allen, Va. 23059 to Beaverdam, Va. 23015 on 07/15. I called in to T-Mobile Cust. Care to report no signal or 911 service, on all 3 of my lines on this acct. I was then told, the service in my area had technical difficulties due to down towers and ...
Tmobile sold me cell service, and in my new home the service is poor and dropped calls and no internet on the phone. I trouble shooted the line and it is well documented that in green valley ranch near the airport they have little to no towers and shotty service in areas in and around my home. Yet ...
After porting in my cell number in July 0f 2011 to T-mobile everything was fine until January of when suddenly my calls were dropped frequently. After complaining to the company they contacted their own tech support dept., which informed me that they were going to investigate the tower at which my ...
I went with T mobile based on the commercial and the website telling me that pricing would be better and service was the best - It is not - in 4 months I have had 5 phones each that will not work - I can not make or receive calls and my phone freezes on a daily basis. I pay the SAME price as I paid ...