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Phone: 18002408307
Found 378 reviews / complaints
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Pura Silk
Consumer Report

Unfortunately I have also fallen for this scam... My sample arrived the day I went on holiday for 2 weeks so had no chance to return within the 14 days period. The paperwork says £64.95 a charge of £4.95 however my card statement shows they took payment of £74.95 before the 2 weeks was even up... ...

Pura Silk
Consumer Report

Like everybody else wanted to trail 14 days, then discovered that every month they are taking this amount without my authority. I have been in touch with bank, really naughty of them not making it clear. Their customers services number is dead. What a scam going to report to fraud office uk. I have ...

Pura Silk
Consumer Report

This is a follow up complaint against purasilk. I have just been informed by my credit card company that purasilk have taken another £60 from my account, again without my authorisation! I have been ripped off for the trial pot which I never recieved in June and then £74 in july for goods I did not ...

Pura Silk
Consumer Report

I also applied for a free trial in June and was billed the amount above. Furthermore, I changed my bank card and they still were able to take £134.00 from my account as changing your bank card does not work. I had asked the bank to stop any payments going to this company and they said they couldn't ...

Pura Silk
Consumer Report

This is an update of my previous complaint. I have now receiced a refund £18.73 for each product I ordered. However I only received one of the products so am still £56.22 plus the postage paid out of pocket. I consider this theft but don't hold much hope of getting my money back. T Moran ...


Pura Silk
Consumer Report

I ordered two of their trial products on the 17th of June, Alluria Alluria and Purasilk which I received. Since then they have taken the above amount out of my bank account. This was without my knowledge and I have not received any further products I will be changing my bank card ASAP ...