I really should have known I was in deep poo when the installer for Wildblue (contract, not employee) told me his job was to connect the service and make sure the internet was available. When I made a comment about how slow the service seemed I was told to contact tech support. Tech support? What ...
To Whom It Might Matter: This Really Is my encounter with WildBlue Communications. I simply moved into my first house in Ashburn, Virginia on May 25 and noticed a option on DirecTV satellite and online sites like a bundle. Due to the region I had been in, WildBlue ended up to become the only real ...
WildBlue Comm is a nightmare to deal with. After purchasing a dish for $200, I was told installation would be free. Unfortunately it ended up costing me $500 to have it installed for various reasons. After I was up and running, the service didn't seem that fast, but was better than dial up. About ...
I've been attempting to contact Wildblue through their phone #, e-mail, live-chat, and every other feasible method. I get simply no reply. I called at 6AM MST—the full time they start. I kept for more than 45 minutes. I called back three times throughout the day. Same benefits. I Have tried ...
Wildblue's satellite technology limitations, the bent pipe as it is called coupled with Wildblue's desire to make sure that the bottom line is maximized. Ah the bent pipe if you can imagine the USA as one large rolled piece of cookie dough with one little round cookie cutter knocking out pieces as ...
NO Customer service! I emailed and called everyday for weeks and could get no manager on the phone. I was promised 5 times that a manager would call but they never did. My internet went down before Thanksgiving and was down for a month. It was "repaired" finally on 12/15. It turns out ...