Usacomplaints.com » Internet & Web » Complaint / Review: Wildblue Communications - Inc. Ripoff FAP policy to steel your paid for bandwidth. #222104

Complaint / Review
Wildblue Communications
Inc. Ripoff FAP policy to steel your paid for bandwidth

Wildblue's satellite technology limitations, the bent pipe as it is called coupled with Wildblue's desire to make sure that the bottom line is maximized.
Ah the bent pipe if you can imagine the USA as one large rolled piece of cookie dough with one little round cookie cutter knocking out pieces as close together as possible so as to not waist any dough. That's the bent pipe limiting the number of users per circle. To overcome the limitations they have perpetrated a fraud upon paying subscribers with the so called FAP policy pure spin. This policy has been instituted only to cover up the out right theft of paid for bandwidth. Yes that's what I said theft; you are punished for efficient use of you're paid for subscription package by Throttling the connection. What is throttling you say. The bandwidth you are supposed to get is stolen from you so they can squeeze in a few more paying subscribers all under the guise of FAP. "Fair Access Policy" This throttling of your connection is basically choking it to less than 1/3 of what you pay for. Their supposed 512 kbps down and 128 kbps up package rate are cut to 125 kbps down and an unbelievable 23 to 25 kbps UP. Hardly better than dialup because of the severely choked UP rate. If you pay for a 512 kb pipe then that is the limitation already, neither DSL nor Cable choke their connections this way.By downloading only a few files, to much surfing, deleting the files stored in your browsers cache requiring the re-loading of a web page. All these things can cause you to easily exceed these ridiculous limitations. Your bandwidth is taken from you for 30 days. Don't even think about Wildblue as a high speed access choise.


Offender: Wildblue Communications

Country: USA   State: Colorado   City: Englewood
Address: P.O. Box 4427
Phone: 8669453258

Category: Internet & Web

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