Despite the fact that I am a customer in good standing, have made all of my payments in full and on time, Wachovia is still trying to rip me off. Last fall I accidently made two payments and contacted customer service to ask them to not deposit one check. They refused, basically told me "tough ...
When we sent our payment for January it was cashed but never posted to our account. We have been given an employees name to contact in order to correct this error. However, as of today, we have not yet received a return phone call based on our 5 messages left for her, beginning January 23. We have ...
We had a car loan with WFS then Wachovia took it over. We went through financial issues, and had to surrender the car back to them. They got the car back on December 10th, our bankruptcy was discharged in January, now on February 6th they called and made a claim on our insurance saying we hit an ...
My daughter had a car loan through Wachovia Dealer Services and it was getting repossed so I agreed to purchase the car. I secured a loan through my credit union and sent them the balance in full to pay off the car. I sent the payment overnight mail with a card from the bank so they would know ...
Wachovia Dealer Services is by far the most unfriendly company I have ever dealt with. Rather than being skilled at customer service, they seem more adept at making excuses and blaming the customer. All of this started over a petty 80 dollars in late fees for a balance I didn't know I had! This is ...
This company is unbelievable. They received my final payment in early September and have not sent my title to me, even though they have received three phone calls and have promised to send it. This time, they admit that somehow, it just didn't go out last time, but it will this time - they promise. ...