Wachovia Dealer Services is by far the most unfriendly company I have ever dealt with. Rather than being skilled at customer service, they seem more adept at making excuses and blaming the customer. All of this started over a petty 80 dollars in late fees for a balance I didn't know I had! This is ...
This company is unbelievable. They received my final payment in early September and have not sent my title to me, even though they have received three phone calls and have promised to send it. This time, they admit that somehow, it just didn't go out last time, but it will this time - they promise. ...
Ever since we bought the car, it has been an uphill battle with them, their excuses range from we have the wrong address, the post office has you at a different location, we even made payments using Express pay, no avail. Now we went them a certified letter explaining our dilemma. Asking again for ...
On September 4, my vehicle was reposs, I did not have foreknowledge this would take place. Today September 5, My daughter called the company to see how much it would cost to retrieve my vehicle only to speak to a very rude and nasty male. He told her, it was her problem and she should have made her ...
This company is nutts!!! I have not signed a contract with these people and I am expected to pay for a vehicle that I have nothing to do with!!! Hellooo what part of I didn't co-sign don't you understand? The contract that was signed by my husband as a co-signer for our son turned out to be my ...
This company will hold a payment check until after the 15th day form the due date. This causes a late charge. No matter how often we send the payment earlier and earlier they frequently do this We have even sent the payment Prioroity Mail (4 day delivery) with request for thier signature. The post ...