I lost my credit card. My bank (BOA) issued a replacement. 2 week later my vonage payment post on my new credit card. I never updated my payment info nor did i get any information from vonage that the credit card was decline. My first call was to bank of america to see if the had removed the credit ...
We contracted with Vonage to provide us international and national calling service.in march or april they charged us additional $80 in place of the $34 they charge us every month. On calling them it was informed that we had been calling some place with which we cannot even have any connection. ...
Vonage TV commercials suggest that billing by other phone companies is high and untruthful. When I first started it was cool the first couple of months because I was paying about $23./mo. Then suddenly it went up to $25./mo and I was getting billed for $35 / mo. Then I had them correct it after ...
Vonage states that if anything happens to your internet or computer and the service is down, the calls will be forwarded to an alternate phone number. My cell phone was my alternate. This system actually did work, but... When we needed it most, it failed! My husband had a severe allergic reaction ...
Vonage has the worst service I've ever had to deal with.internet keeps dropping out constantly, nearly every five minutes. Vonage should really fix their service instead of charging high rates for terrible, bad quality service. ...
I was a Vonage customer in 2009. After finding no need for a home phone anymore, I called to cancel my service. Having heard nothing from Vonage for the last three years I had forgotten about it and assumed the matter had long been finished. Today, three years later, I received a letter from a ...