I've been a Vonage client for 5 years with 2 lines. I named to stop my support since I'm quitting my landlines. After being on-hold for some time, I invested a complete five minutes detailing why I had been quitting support, and overcoming sales pitches - no I don't need a diminished price, no I ...
Vonage sent me a phone connector box (Vdv22) that I did not order and charged my debit card $15.68 which I did not authorize. When I called to find out what happened, I got the run around. He said I needed to talk to their fraud department but they didn't have the phone number. They said I would ...
WORK, WORK, WORK, this is actually the toughest customer support actually and totally fraudulent. My $9.99/mo support really charge me $36.50/mo. DO-EVEN CONSIDER IT! You've been informed! ...
Just got ripped from Vonage. I tried to cancel my account 3 times and had to finally call my bank and report them for making unauthorized charges. Vonage has made 2 unauthorized charges to my bank account. Vonage has refused to refund the money that they stole from me for services that I did not ...
I will advise everyone who is thiking of Vonage phone connection in Canada, please dont think about it. The call centre agents are very rude, they disconnect the phone on you. Vonage does not pay for any money not even shipment if you have to return the modem. If you want to save your money, i will ...
Vonage has got the toughest support I Have ever endured to cope with. Web keeps falling out continuously, virtually every 5 minutes. Vonage should certainly resolve their service in the place of getting high prices for horrible, poor quality support. ...