I was a Vonage customer in 2009 and finding little need for a home phone anymore, decided to cancel my service. Having not heard one word from Vonage for the last three years, I hadn't even thought about it until today when I received a letter from a collection agency claiming that I owed Vonage ...
Vonage was my voice over IP provider for two separate lines. I contacted Vonage on September 16 to disconnect the service, as we no longer needed it and were relocating to another state. When I phoned in, I did not have my pin number, so I was told to read the MAC Address off of the Vonage ...
Vonage sent me a phone connector box (Vdv22) that I did not order and charged my debit card $15.68 which I did not authorize. When I called to find out what happened, I got the run around. He said I needed to talk to their fraud department but they didn't have the phone number. They said I would ...
Just got ripped from Vonage. I tried to cancel my account 3 times and had to finally call my bank and report them for making unauthorized charges. Vonage has made 2 unauthorized charges to my bank account. Vonage has refused to refund the money that they stole from me for services that I did not ...
I will advise everyone who is thiking of Vonage phone connection in Canada, please dont think about it. The call centre agents are very rude, they disconnect the phone on you. Vonage does not pay for any money not even shipment if you have to return the modem. If you want to save your money, i will ...
I ordered Vonage three years ago. The unlimited local calling plan was 14.99 (plus taxes, fees etc. Apr. $18.50) and the contract was for two years, you can only pay by having the co. Take money directly from your credit card/bank account, thats the first no no. Later on i noticed they were ...