The customer service I received through Vonage has been a nightmare. I am a generally calm and friendly person, but the reps at Vonage pushed my blood pressure up and they really almost got a good ol' cussin. I was blown away at how the reps treated me like I didn't have any common sense, made ...
I had signed up with the company in December for an international calling plan that included Cambodia, unlimited calls for roughly $59.99 plus tax equal to $75.00 per month. I primarily call to Cambodia. About 3 weeks ago I deposited some checks, enough to cover my February rent. I became ...
1. The Representitive at Walmart 19th Ave - Bell Rd tells me that it would cost me is $9.99 plus taxes, and other fees for 3 months. However, when I checked my bank account there was a charge of $19.06 on the 19th of November, and December. 2. Once I returned home and viewed the diagram on how to ...
I told the sales rep I had wireless internet and she said it work with wireless but it doesn't. When I called to complain the guy told me he was going to boost my vonage on his end and then i would have ano issues talking on the phone. He also lied. I called back the next day and was finally told ...
Worst service I have ever had. My phone was screwed up, my internet was slower than snail pace and it screwed up my wireless. When I tried to port my number to Comcast, they held my number hostage for a month. Every time I called they would try to convince me to stay and let them fix the problems. ...
Vonage, a voip type phone company charge the phone billing in advance and when asked to reimburse the unused amount they refuse it making customers to still pay for something they don't use/need anymore. ...