Vonage screwed me since day 1.. I had service for 1 month, becuase when Hurricane Ike hit my city of Houston, we had no electricity therefore NO phone! I called to cxl was told where to send the equipment and that i would even get a refund becuase of my incovience. The end right! Wrong! The ...
I recently order phone service with Vonage on March 9th. Given that VONAGE is a digital phone service, I was told that they will hook me up with Comcast internet service, since we needed cable internet to use VONAGE. I was trnasferred to a department in VONAGE that will order my digital service ...
Today, I cancelled my vonage account via telephone as per your Vonage Cancellation policies, which does not allow cancellation over the internet, fax or letter. After being question for more than 30 minutes, by this CSR from India, as to why I was cancelling my service, the CSR finally gave me ...
I was tricked by my power company PGE to get information about Vonage. They told me that they needed to verify my debit card number to make sure they would be able to perform monthly debits. I gave PGE the information and said several times that I wanted information about Vonage before I chose ...
When I got my connection, they call me said it is a real good and I ask, since I am not sure of using it longer time what will happen if I want to disconnect. They said simply call them and request to disconnect and their wont be any charges. When I ask them to disconnect they said I have to pay ...
I ordered Vonage more than two weeks ago. Their device took this long to get to me, but starting a week ago, customer service started calling me twice a day from Vonage to help me set it up. It got so I had to turn off the ringer on their number, they called me so often. Installing their phone was ...