We decided in May to get a cheaper land line simply because we only taled at home to family. We thought we could get a better price. Well after talking over 20 hours and failing to ever get phone service from Vonnage they are trying to charge us for stopping service we never have got hooked up ...
I'm afraid that my story is not any different than anyone else here except that I was stupid enough to read the consumer complaintss first and then STILL purchase Vonage's service. To be fair, my issue also involves getting an AT&T dry loop installed, which they said they couldn't do because ...
I purchased my adapter from Best Buy and I signed up quite a while ago with a package that did not require a contract and at that time there was no "termination fee" for a non-contract service (yes, I read the terms and, no, I did not have to click a service term), which is why I chose it ...
In Jan. I scheduled installation of Vonage. A few days later, Vonage called me to ask if they could change the installation date to a few days earlier than the one that had been scheduled. I agreed. When I checked my bank account after getting my first bill, I found I had been charged not only the ...
I came to this website and read all of the comments of how vonage will not cancel your service when you request it or charge $200 and $300 cancellation fees to your account without telling you. WELL NOT THIS PERSON! I got a new number and a new company for my phone service but before I cancelled ...
This company does not keep you in the know they where suppose to mail me to say if my phone number had been changed so that I could use my old number, but as I had not contacted them for the 30 days, they charged me 23.99 for not getting in touch with them, they where suppose to mail me to say that ...