I came to this website and read all of the comments of how vonage will not cancel your service when you request it or charge $200 and $300 cancellation fees to your account without telling you. WELL NOT THIS PERSON! I got a new number and a new company for my phone service but before I cancelled ...
This company does not keep you in the know they where suppose to mail me to say if my phone number had been changed so that I could use my old number, but as I had not contacted them for the 30 days, they charged me 23.99 for not getting in touch with them, they where suppose to mail me to say that ...
My complaint/dispute On march 3, i was given this cancellation reference no. 17857092, a schedule cancel of service on 5/7. I was told this service would be put on hold for two months (until 5/7), without any fees (services), unless i call and cancel the cancellation. But instead of honoring the ...
Since I had cable TV and Internet, I decided to check out Vonage's phone service on their website.in August after reading everything I could on their website, I signed up for a home phone. On the website, they had a FREE cable phone modem, which I opted for. A few days later I received said modem ...
I am complaining about the billing and collection practices of Vonage VOIP. I live outside the U.S. And it took me 18 months and the help of the Better Business Bureau to cancel my account, all the while they were billing me for services I could not use because their equipment failed... It was ...
I signed up for Vonage service last April online. I signed up for the $14.95 Plan. Because I am out the country a lot, I don't use service much. For instance for the whole year, I had barely 100 minutes usage. Yet Vonage which had access to bank account, withdrew more money out of the account; ...