I tried Vonage service-based on the 30-time cash back guarantee state. It required Vonage 17 times to interface my current quantity. I attempted their support for 10 times and was not pleased with the standard and show collection, and so I changed to a different VoIP provider. Since the amount ...
The first time I called Vonage to cancel my service, I was told that the "system was down" and that my account couldn't be accessed. This seemed strange to me because the customer service representative had asked me for my account information and my verification code before telling me ...
I have asked vonage to disconnect my telephone service on both phones since april 10, but they refuse to accept my request. Stating that i requested or elected to stay with them this of course is not true. When i asked how this is so they referred me to the on line account or customer service that ...
I recently decided to take advantage of the massive promotion Vonage has going. When I called to setup my account I was told that I have 30 days to try the service with 100% money back guarantee, additionally I was told that it would take between 4-10 days to port the number and I should receive ...
I specifically signed up for Vonage because the rates were lower understanding that the person that signed me up said it WOULD definately could be used with ADT home security system. I explained that the ADT system is THE ONLY REASON why I wanted the line. I could only get an appointment with an ...
I am so unhappy. I switched from Bellsouth to Vonage on 02-18-09. My alarm system wouldn't work in my home and come to find out its not compatible. I did so much research and I cancelled my service today. When I originally started I spoke to a rep and he SPECIFICALLY told me that there was no ...