I am a very upset Voicestream customer. I started my service with Voicestream about 6 months ago. Since that time I have had many problems with this company and their services. When I went to purchase the phone and the service I was reassured that I would have coverage at my house. I could not ...
Never have I experienced a company as inept and frustrating and fraudulent as VoiceStream! In the six months I've had service (that's 5 billing cycles) they have NEVER given me an accurate statement. The rate plan is miscalculated, I'm charged for minutes included in my plan, I'm charged for phone ...
Over the last year, Voice Stream has over billed me on four different bills. I first noticed this about 8 months ago. They tacked on charges that did not belong to me. I kept checking each month. It seems like every time I find this, they admit to the error in billing, but it takes months of phone ...