I've been a voicestream subscriber for a few months now. The first month, I paid my bill online and everything was correct. The second month I waited until I received my bill. What a surprise I was in for. I opened up a 14 page book of phone calls to every end of Texas. I live in Ohio, where I work ...
On Oct 17, after my one year contract w / Voicestream was up, I requested a refund of the $250 deposit they required me when I first opened my acct. The criteria for a full refund of the deposit are as follows: (Per "Larry" a Rep on the Web Correspondence team) account must be in service ...
It's only been 2 months since I've had voicestream and my phone had got stolen. I call customer service for advice on what to do. I had the phone suspended but I have 60 days to purchase a new voicestream phone or else the account get cancelled. My original phone cost me about $200 plus a $200 ...
Well let me tell you about the rollercoaster through hell I have been through with this company. Everything was going good for a while, and then all of a sudden someone went a little overcharging happy. I went into a voicestream store in a local mall where I told the man that the SIM card in the ...
Voicestream over charges me every month and I often go without service sometimes for a week at a time. When I call to correct problems I usually get disconnected a few times then they put me on hold I spend close to two hours on the phone and they can't figure it out. Other times they can't access ...
I am a very upset Voicestream customer. I started my service with Voicestream about 6 months ago. Since that time I have had many problems with this company and their services. When I went to purchase the phone and the service I was reassured that I would have coverage at my house. I could not ...