Derek is the service manager there. I REALLY REALLY have no idea what-so-ever how he became a manager of any store. The level of service I got from him today was the worst I've gotten from ANYONE before - cashier, grocery bagger, waiter/waitress, etc. I've never been mistreated that way before. Lou ...
I ordered Westin Nerf Bars (pipe steps that go on the side of my truck to help me get in). VIP put them on backwards so instead of being parallel to my truck they came out in back and tapered in the front. I tried to use them and slip ed, my friend did the same thing. The front was in so far that ...
A VIP Auto Parts store in Portsmouth NH accepted my vehicle with the understanding that it needed a new waterpump. After having the vehicle for almost a week (6 days), they called to tell me that they were not capable of completing the job. It appears that the replacing the water pump in my vehicle ...
I made an appointment to purchase four studded winter tires and to have them studded, mounted and balanced. The work was performed on December 9. When the work was finished the paperwork was completed and I wrote a check from an Equity Line of Credit. This Equity Line is hardly used and has a ...
About a month ago, I went to VIP to get a directional bulb for my car (which was brand new). I got the bulb and the parts rep asked if there was anything else he could do for me. I asked him to give me a price to install the bulb for me. He couldnt do it! Saying that it would depend on what side of ...
I took my pickup truck in to have tires installed and a front end allignment done (as this is required for the tires to be warrentied). Once they had my truck in their garage, they came up with a list of repairs that needed to be done... They said that my ball joints needed to be replaced and ...