I was recently at my local VIP Auto Parts store to return a defective car battery that I had purchased there 6 months ago. I was informed by one of the employees that it would be approximatly 45 minutes to test the battery. I told them that would be fine and I would return shortly. As I was backing ...
This past year I bought an eternity positioning bundle ($199.00) for my 2002 Toyota Camry at VIP. There is no note in the point-of purchase of the necessity to possess all potential frontend work completed at VIP. After I got the Camry set for an position in the Winslow, Maine shop today I had been ...
On 8/23/08 I went to VIP to replace the starter on my boat. The salesman took the time to match the starter to a Chev. Truck starter and charged me $154.99 for a starter with a " lifetime warranty". When the starter failed a month later, I was told there was no warranty because I used it ...
Derek is the service manager there. I REALLY REALLY have no idea what-so-ever how he became a manager of any store. The level of service I got from him today was the worst I've gotten from ANYONE before - cashier, grocery bagger, waiter/waitress, etc. I've never been mistreated that way before. Lou ...
I made an appointment to purchase four studded winter tires and to have them studded, mounted and balanced. The work was performed on December 9. When the work was finished the paperwork was completed and I wrote a check from an Equity Line of Credit. This Equity Line is hardly used and has a ...
I came in for a inspection, oh it’s not for free as the coupon indicated. Then they tell me I can't pass inspection because my oil stick is broken and a muffler hanger is missing and for only 120.00 I can pass inspection. Then come to find out they cut my ABS sensor to turn the ABS indicator light ...