I was looking for internet service on Verizon web site. I see the one I want advertise for $29.00. Then I thought I would bundle it for more savings. When I checked the bundle package the price went up to $39.00??? I talk to the on line customer service and they try to tell me the savings was in ...
This is a complaint against Verizon FIOS for the improper handling of our account which has adversely affected our credit rating. We recently received a notice from a collection agency for a debt that we had tried to pay but that Verizon had insisted was already paid. On 12/27 we cancelled our ...
Business dealings with Verizon are a plethora of errors that compound upon each other, and trying to get them resolved with their business office is a nightmare. Originally I signed up for a "package" of internet, Fios-TV, and telephone for a fixed monthly fee that was supposed to be good ...
Earlier this year I ordered a telephone & service from Verizon. After receiving the phone I had misgivings seeing how expensive & overpriced it was. I cancelled the plan. I wasn't able to return the phone in time to get a refund, I had to pay the full price of the phone $180 approximately. ...
Today I purchased a "Blue Tooth" at the Verizon store in Moorpark, California. I did this on my lunch break. After going back to work and charging the device, I discovered that it did not charge, so I took it back after work. I walked in and was told I would have to sign in to the Kiosk ...
4 visible reps in the store, only one with a customer. I was greeted immediately. I had a question about changing a plan. I was told to wait until the rep who was with someone finished. The 3 other reps did nothing. 30 minutes later, (literally) I was assisted. The rep was rude and short with ...