I made final payment and requested disconnection of Verizon Wireless broadband service for my HP Netbook on 1/22 after my service was abruptly disconnected for non-payment one week before the bill was due on 1/21. I was a loyal customer with no billing issues until a payment made during the holiday ...
I have been a customer of Verizon Wireless for over ten years. I paid my bill when due. There were some issues during the time of service but generally they could be dealt with UNTIL these last two years: because you always speak with different representatives when seeking help promises made are ...
I decided to leave Verizon Wireless after years of plans changing that provide less service than I had before and cost more than I paid on previous plan. Got sick of that. A year ago I verified contract end date as April 30. Since January I have been researching cell phones and carriers and found a ...
On April 18 I made a payment by phone for my cellphone monthly bill, spoke with a female representative and after complaining about their service and over fees I was been billed, I asked her to review my account to see if there is any other hidden fee, bill, or other. She anwered that with the ...
Verizon Wireless agreed that they were over charging $10/month for about 12 months and refund within 7days about a month ago. I was expecting that refund to pay up my past due of 100 _ dollars. I found today that my service was suspended. I called in and found out the refund was denied by the ...
Called Verizon wireless about a black dot on the top of my phone. Customer service agent said it was a new phone under warranty send it in. I said it works fine & if there is a charge I will keep it & wait for another phone on my family plan for an upgrade. She assured me it was under ...