Verizon's website makes it really hard for you find a phone number to call. And the "specific wants" they need you to have are not things that apply. For example I want to view an old statement, but I can't put that in the search bar they give you. I had to search the contact us section ...
10 years ago I switched to Verizon Wireless because they had great deals and great service, but recently they have gone down hill tremendously. So bad in fact I am thinking of giving up the great wireless services for better customer service. Not happy with Verizon at all and come January I am ...
I ordered a replacement phone and paid $12.95 for overnight delivery with a guarantee of delivery at 3:00 pm. We'll the phone is not here and when speaking to the rep she stated that she was sorry that someone stated that or you thought you heard that but we do not guarantee. False statements and ...
When I bought my iPhone, the microphone was broken. There was not problem to change it, but the problem was: nobody couldn't reverse the sale. I went three times to the Store located at 1450 NW 87th AVE, Miami, Fl, but nobody couldn't reverse the sale. The third time I meet two Sales Consultants ...
My husband and I are divorcing after 25 years of marriage. We had Verizon service for our two cell phones for about 8 years. I am 76 years old and because of the divorce, I recently had to move from our family home to another city 200 miles away. The move has been expensive and I am very worried ...
In the process of swapping one order by another, a Verizon Wireless sales representative called Paul Lass cancelled an active order in order to generate a new one. This was done in front on me without asking any (typical) questions about the order before proceeding with the cancellation. It ...