Verizon has developed another way to inconvenience and nickle & dime their Customers by not allowing them to choose when to submit payment for their bill on-line. When you get your notice to pay your monthly bill, Verizon only allows a 7 day window from the day you access their on-line payment ...
I used to work in a call center that answered calls for VZW customers. I am also a customer. The information given is a firsthand account of how you are treated and why you are treated that way. I check the VERIZONPATHETIC website (Post: Why You Are Lied To) at least once every 3 days to see if I ...
I had cellphone service with Verizon 4 years ago. I owed them a small amount of money 25.00. Verizon waited 3 years then put the 25.00 on my credit report. This took a 620 score to 510. For 25.00. I want people to know its not worth dealing with a company like this. Its not worth signing a contract ...
I called in late October to cancel my father's Verizon account because he is on a fixed income and we were able to get him a free phone with free minutes. I specifically asked their representative if there was any balance due, or when the account was paid up until. The Verizon representative told ...
In August I reported that a telephone I purchased was defective (headset speaker was inoperative), and Verizon sent a replacement phone. The replacement phone did not come with a return label, so I tried to return it at a local store. When I took it to the local store, the representative didn't ...
On 11.09.12, as a birthday gift for earning all As, I purchased for my 13-year-old his first cell phone from a local Verizon store: 1913 E Big Beaver, Troy MI 48083. At that time, I stated explicitly that I wanted the plan for his phone to include only call and text capabilities and to exclude web ...