I was told that the wireless coverage would include my area when I purchased the broadban service from a Circuit City Verizon outlet, but it did not. They would not cancel my contract and offered to suspend the service for six months which they said the service would be avaiable by then in that ...
Incident My wife and I have been Verizon customers for over 4 years and only now we've been tagged with a 408.91 monthly usage bill, which to our surprised is that our Treo Smartphone goes online regardless of our consent to retrieve data and updates. Which is rediculous and was not conveyed to us ...
Verizon called our house on 01/30 to ask if we wanted to change our plan because they saw that we were not using all of the minutes on our plan. They also saw that my husband was doing a lot of texting and that he did not have a texting plan. I changed our plan to lower our minutes in our plan and ...
I simply got my statement today having a 1.99 information cost. I named and questioned what's adata cost and was informed it's a fee for texting. I told them we've a text stop on our telephone, nor actually wording. I informed her I'd not spend it and also to examine my prior expenses and also to ...
I have 5 phones on a family plan, 3x vx9900 eNV, a plainish candybar and a Juke SCH-U470. On all lines I've disabled the Get-It-Now, Premium Content and Web services. Monthly, since the phones were new, I've been billed for 'minimum' data usages on 1,2 or 3 of the phones. This is typically $6 a ...
I recently signed up for Verizon's "International" calling plan to allow me to stay in touch and receive reduced rates in MX. / U.S. To MX. Rec'd this large phone bill and contacted customer service for an explaination. The high cost were the calls to MX/from MX. The rate was $. 99 min. ...