My card was stolen and I called to cancel the card and get a new one issued. 2 weeks later with no new card I called to find out what was gong on. She said the card was never closed and no new card had been issued!!! That was after she admitted they had my birthdate wrong and my mother's maiden ...
I call my bank at US Bank about what happen that there was a change of $30.00 dollars because of pacific advands charge me for 30.00 and I my bank say that they can not do notthing about that so there are thifts too! There say because it was a paper check I can not do notthing about it! And on top ...
No one at the bank is quite sure why I am getting charged a monthly fee and after 23 minutes on the phone with a call center at 800USBANK most of which was spent on hold. I am still waiting for a call from my branch. The fee will most likely be ironed out, my problem was the call center. I was on ...
My complaint is more along the lines of the support line 800-365-7772. In a nutshell, I locked out my account online because of invalid password attempts. You know, honest mistake. But dear lord, good luck resetting it. They don't allow you too online, ok so I call the telephone number above that ...
I made a ATM deposit at us bank on fri 8/30 on 9/04 it show on my online banking that I had a balance available of 3,137.15 so I started to pay my online bills with this info then later on 09/04 the bank change my deposit and all my bills were either return or I was charge insufent charges of 35.00 ...
US Bank has pitiful customer service. I needed a simple statement from them because I am embarking on a new adventure (foster care) and they require a credit reference. I called and asked for a simple statement of the length of my loan history, and that I have made all payments on time (which is ...