I have had US Bank for over 6 years. Some checks were lost and I called in about a stop payment. I was told that the stop payment fee would not go into affect until the checks were presented at the bank. Sounds good to me, if the checks were never found then I would never be charged. The checks ...
The absolute worst customer service I have ever had from any bank. I was transferred to six different people all around the country and no one could help me with a simple question about online access. I was finally transferred to an agent that told me my problem was not his concern and transferred ...
I had a US Bank account that I used for a short time. I was trying to find work, just lost my husband, struggled for every dime. Then the bank allowed a $19.99 charge. Every month. I argued repeatedly that I never authorized the charge. They said I had to cancel with the company charging it and ...
This Bank issued my account using the wrong name. It is an internal error as correct information was provided to the bank during the application phase. I have contacted Customer Service multiple times and jumped through all their hoops to get it corrected. It is now 4 months later and I was told ...
Your bank is a joke!!! I have filed a complaint with the BBB and am actually in the process of filing a second one!!! All you have to do is go online and view the AVALANCHE of complaints against US Bank. The branch in question, the Castro Branch in San Francisco. The Branch Manager is a joke!!! I ...
I refinanced my mortgage and unfortunately as I have found out it was sold to US Bank. The customer service with this bank is horrible. When I got my first statement and I wanted to pay the mortgage online I noticed that if you pay the mortgage from day 1-4 it is free. Day 5-9 they charge $3.50 and ...