US Bank has pitiful customer service. I needed a simple statement from them because I am embarking on a new adventure (foster care) and they require a credit reference. I called and asked for a simple statement of the length of my loan history, and that I have made all payments on time (which is ...
I have had an account with US Bank in Taylorville, IL for over 20 years. There is often a wait to do business with the tellers; however, today, after waiting about 10 minutes with 1 customer before me and 4 employees behind the counter (2 in the vault counting change for the other customer, 1 ...
Long story short, we withdrew some money from an account at US Bank to use for closing costs for purchasing a home. EVERYTHING has been approved by the lender, all they need is documentation of the withdrawals from US Bank (statement and copy of cashier's check). They told us they do not keep ...
My 70 year old mother used the ATM in a Meijers. The machine malfunctioned and her 100.00 would not come out of the machine. It only beeped. The money was hung up in the machine. The clerk would not come out and help her, only shouted press cancel. My mother appealed only to be told that they would ...
12 years with US Bank in Chicago and legally married in IL as a civil union couple. I moved a few miles west to a new location and usbank refused to cash a check addressed to me and my partner, which he endorsed. Apparently they are one of the few banks that have written in their corporate policy ...
US Bank, why is it that these people do not have a PO box for their FCRA disputes? When I call their 800 number none of the CRS seem to know where to send me and they can't find an address for this department! This company, US BANK, has misreported multiple accounts to all three of my CRB... And ...