I am not going into detail on the original complaint because u s airways did respond. I sent an email about a week ago asking for an extension to a voucher for file 2121815a because we have had 3 deaths in our family which included lengthy illnesses. We won't be able to use our vouchers before they ...
I will never again fly this god-forsaken airline! The nightmare began last year when a friend and I were scheduled to go to Greece. My friend got sick on the way to the airport and we had to reschedule. Our tickets were reissued for two days later. She was still ill, so we had to bail on the entire ...
On May 29 I called Usairways to see if I could get a seat for travel on Friday due to a death in the family. I was told that I could get a seat and that the cost would be $348, I was fine with that. My mother was previously booked to travel on Flights 1638 and 4266 and I was given a seat on each of ...
US Airways has horrible customer service and they do NOT back their promises. Last summer, I gave up my flight, the last flight of the night, while travelling with my infant son in return for a "free roundtrip ticket." What they did not tell me, nor was it printed on the ticket, was that ...
Through the years, I've been disappointed using the support, pricing and common client service provided by Usairways but provided the very fact I reside in Charlotte, NC you will find not many options. Lately as within the a long time beforehand, I attempted to receive my people Airways Frequent ...
My flight from Williamsport, PA to Orlando last October was delayed by over five hours. I complained to US Air and got a $250 voucher for a future flight. I used it to book a flight, but had to change my plans. When I changed my flight, I was told that I couldn't transfer the $250 voucher to the ...