Over Thanksgiving 2005 my wife and I traveled from Houston via Philadelphia to Madrid, Spain.US Airways lost our luggage enroute. When our luggage finally arrived several days later, we discovered several items had been stolen out of the luggage. I immediately contacted US Airways at Madrid's ...
I decided to buy a ticket from U.S. Airways because it had the best schedule for my husband's travel during Thanksgiving 2005 even though the price was $100 more than other airline carriers. As an experienced Internet professional, I used their website at to purchase a ticket. First, I selected the ...
I am writing out of the total disgust I have for the customer service that I have received from US Airways, and the inability to actually book award travel through their Dividend Miles program. I just spent the last 3 hours attempting to complete what seems to be a very simple task, booking a ...
My children were on flight 346, which left Orlando, Florida and arrived in Philadelphia, PA at approximately 5:00 pm, which was already 2 hours behind the scheduled time. They were supposed to make a connecting flight, flight 284 to Providence RI. They got held over for approximately 4-5 hours ...
My experience with the flight from Philadelphia to Tampa, departing at 5:50 P.M. On 4/2/04 was bad for the following reasons: 1. Just before takeoff, the flight attendants placed a very large male passenger (I estimate in excess of 340 lbs) next to me and said he would be there only for takeoff and ...
My son had to fly from Charlottesville, Va to NYC to attend his grandfather's sudden funeral. The only fare available was including tax-$695.20 (RT)-a lot of money for a 75 minute flight. I applied for a bereavement fare for him. I submitted all the necessary material to the office of US Airways ...