I have tried to be patient. My 3 packages were our for delivery 12/22/08. UPS apparently couldn't get here due to the snow. Fair enough. The last press release I read said UPS would be caught up by Friday. Just which Friday did they mean? Here it is Friday, January 2 and I do not have my shipment. ...
Have a 2nd day air delivery shipped on 12-26-08. It's 1-5-09 and still no delivery. Checked status and called 4 times. No one has any answers. Latest ck states (unable to deliver on the 31 as the company was closed)... I am a residential customer!!! No company. No attempt. No service! Ship FED EX. ...
Please see my last review. Maybe you can help. I have called over 20 times, emailed 15 times, went to the depot 5 times and still no one at UPS can tell me when my boxes will arrive. They were set to deliver 12/22 when the storm hit. Now, 9 days later, still no packages and no one at UPS can help ...
Granted, the snow storm last week was not normal. I have boxes out for delivery 12/22 that never got here. Today, 12/31,630pm, still no boxes. 3 phone calls a day, several emails a day, visits to the the customer center at the depot all have yeilded the same answer "we do not know and can not ...
You folks provided the WORST service of all the delivery services during our recent bad weather. USPO and FedEx were both much better than UPS. I am, the Monday after Christmas, still awaiting some deliveries. I had always considered UPS to be the industry standard¬ any more. You seem to ...
I have been waiting 12 days for delivery of Christmas gifts. I paid for 2nd day air from UPS. The last 2 days their site shows packages out for delivery but I never receive them. Their customer service has told me there is no way of determining where the packages are and that I should be patient. ...