I paid a hefty price of 185.63 to have an item shipped next day. It's not here, I should not have to pay for a missed place and non delivery of item. ...
I took a baby pram to your ups store no. 103..in london ontario canada... I had called a few weeks before. They gave me a ball park figure of $ 40.00 to $ 50.00... They called me the next day and told me it would cost over $ 150.00.. To package it... So i took it out of there and took it to a store ...
Those are the words you hear from UPS when they fail to provide the service you paid for. Every UPS rep I talked to tonight had the same thing to say about their failure, "I'm so sorry Sir", that phrase must be in their training manual. I have a plane to catch at 6am Friday morning for a ...
I work in customer service and really try to see things from all sides when talking to someone and the roles are reversed because I know that being screamed at for something that may or may not be in your control is not easy. While I normally just move on and choose not to do business with the ...
Another UPS nightmare— According to UPS I had to sign for a particular package. I was unable to do so within the 3 try limit. I called UPS and asked them to deliver it to a UPS store. I was told that they are not really UPS stores and I would need to pick up my package 20 miles away. For each ...
I have had shipments from a National Products Business delivered to my house by UPS every other week for quite some time now. Last week I received a telephone notice that they could not locate my house. My house is in a rural town, but it is on the main road, w/o one tree blocking the view. My ...