I went to Ulta salon twice out of 7 bookings (they cancelled 5). Out of the two times that they granted me their time, I had only one good experience. I went to the Ulta Salon in Flower Mound TX. When I did book an appointment with them, they called me back and told me that they had to cancel it, ...
Worst salon experience I have ever had waited 4 hours for a haircut and yes I had and appointment. If I am going to pay $45.00 for a hair cut I want a $45.00 haircut. Don't waste your time it's not worth it. ...
I shop at Ulta in Snellville, GA frequently. I was in the store today and have to say that a young lady helped me find the items I needed for my daughter. While speaking with her I noticed how well spoken she was and her customer service was EXCELLENT! With customer service skills and a beautiful ...
Phoenix, AZ / Tatum/Paradise Village Py. My salon stylist is Siran. She is the best hair dresser I have ever had! She is very knowledgable about products/services. Explains things thoroughly, tells you if something is good or bad for your hair. She is very personable and easy going. Listens to what ...
Store employees have zero problem solving skills and have an enormous attitude of "I cna't be bothered with you". Won't shop there again, even if they give away their products free! ...
Ulta 's customer service for online orders is very weak. BEWARE of coupon codes. I'm aware there are products you cannot use the coupons on, but they are very missleading online. It took the coupon amount off and when I submitted it it reversed and charged me the full amount. Not until it was too ...