So i go into the Ulta in Robinson, PA in order to purchase new foundation, concealer, primer, etc. After standing around for 10 minutes, waiting for a sales rep to walk by to help, a girl finally came up and asked if i need help. I told her that I was looking for a new foundation and I would like a ...
My only experience with ulta beauty is when they came to Logan Utah. They have lots of great products, but each time I go in, their attitude is they don't want to be there, and thu wish I would go away. I wish I felt like a valued customer there. ...
Just got my eyebrows and lip waxed and the esthetician gave me a paper ticket for $30.00 to pay at the register. When I got there, a cashier (not the person who waxed me) said, "Would you like to leave Shea (esthetician) a tip?" I said, "Sure, 10%". The cashier said, "Uh. I ...
I ordered products online some of which I decided to return. I followed the return policy but did not receive a refund. I sent an email with a copy of the UPS receipt confirming the items were received by Ulta rep. I received an email back stating it had been too long. The least you should do is to ...
Ulta Salon in Avon Ct. Has horrid customer service. The don't honor appointments, saying that they called you to cancel the morning of when they did not do so. So I showed up twice for an appointment and both times was not seen. The manager is incompetent and rude and did not bother to offer any ...
I have been a long time Ulta customer so I decided to order my usual products online since it was easier for me to shop this way. I ordered on December 3 and my order was shipped UPS then transferred to USPS and has been on the east coast for over 2 weeks now-I live on the west coast. I emailed ...