I made an appointment the day before and the stylist on the phone sounded great. She was helpful, asking me what service I needed done. She ask a lot of questions reassuring me that she really wants to know what I wanted. So, I went to my appointment, the stylist and her manager were very nice. I ...
This morning I dropped my mascara - when I picked it up the top of the tube was broken. I went to the store this afternoon with receipt in hand to exchange product. The manager had to come up to approve the exchange - she said that she was unable to exchange the product because it was purchased 6 ...
The other day I came into one of the Ulta stores, the location across from the Roseville Galleria and I was quite frustrated as I had come in multiple times that week and still was not happy. However, the combined efforts of Kylie and Jenn left me walking out of the store very happy with the ...
Ulta sold my daughter a magazine subscription for Allute and Glamour using my debit card without asking or checking her age, and did not advise her we would be billed if she didn't take an action. They told her if she liked the free magazine, she could order, then we received bills asking us to ...
Ive been going to ulta forever and most of the employees are ok, my last visit I thought I was on some candid camera joke. The cashier was so rude swearing behind the counter and acted as if she just didn't have time to cash me out (I was the only one in line) I hope ulta picks some better ...
I will never buy from Ulta again. The product they sold me wasn't my color and I didn't like the quality of the products. My husband was sweet enough to go to Timbuktu and return it and they would only give him store credit, because I wasn't there "in person". So, now I have to go to ...