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Ulta
Found 254 reviews / complaints
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Ulta
Ultra horrible customer service

I just had the same experience. UPS states they delivered the package on 8/3 at 3:19pm. However I was working from home that day and the package was never left at my door. I contacted Ulta and they basically are calling me a liar. I contacted UPS and they said there was nothing they could do ...

Ulta
Poor salon service

We attempted to get my daughters hair cut and colored twice at firewheel with NAME. The first time it was cancelled thirty minutes before the appointment because he was in the hospital. We understood that, no worries. Today we went for the rescheduled appointment and waited thirty minutes before ...

Ulta
Order cancellation problem

I ordered some stuff online and ubmitted my order and it took forever to process so I decided to try to refresh the page to see if it would help but it didnt so I decided to start over. It wouldn't even let me get to my account. So I called the customer service number and they said that people were ...

Ulta
Texture Wave

Hi! I had taken an appointment before 2 weeks for cons ulta tion on texture wave. They said that I could get a perm done and gave an appointment for a week later for the perm. I rescheduled the the appointment for 3 days later. Was 5 mins late, so they said I need to reschedule again coz it ...


Ulta
Hairstylist a joke

The hairstylist at Ulta fire wheel and Collin creek are horrible. Avoid Jacki the salon manager at Collin creek does not know any art of cutting or coloring hair. The salon manager at fire wheel does not want to correct damaged hair by there own salon. ...