I puchased products online from Ulta for a a Christmas present. I make the mistake of pressing 2 for quanity, rather than 1. Of course when the package arrived I was mad at myself. I packed up the extra prducts and read over the return instructions. Everthing had to be returned in the orginal ...
On October 13, my daughter and I visited the Cumming, GA Ulta store in search of new makeup. When we first arrived, the store manager was rude to another customer who was requesting assistance with makeup choices. When the manager approached us, we declined her assistance since we had seen how she ...
Today I had my first and last experience at The Salon at Ulta. I was going in for a simple hair cut, but it turned into a disaster. The hair dressers name was Theresa. From the beginning I knew she was essentially clueless. I'm assuming she was new because she kept asking other hair dressers where ...
On 09-07 I ordered online goods and submit my order. I got a message to say that their was a problem and I should try again, which I did 2 more times. Every time I got a message to say their was a problem and my payment couldn't go through. This morning I saw that it did go through - 3 TIMES!!! I ...
Needing an exchange for an Anastasia brow pencil. Why does it take a negative review and time/research on the internet to get this company to respond to a simple request for a new receipt or a basic exchange? ...
Ulta 's customer service is the worst! As a flight attendant, I am always on the go and need to get my items quickly before my next trip. I stopped by Ulta in Tiempe Marketplace to exchange an Anastasia brow pencil for another color. I was surprised that they wouldn't exchange the color without a ...