The short story: TXU electric billed me for an address I never lived at (while they were also billing me at the place I did live.) then 3 years later they are trying to make me pay for 2 residence's that are in the same complex as my current residence. I had to re pay a deposit and every week I ...
In the month of September I received my electric bill of 800 and some dollars, with a statement at the bottom noting that the meter was not read but was an average billing. Called TXU was told they would correct but for now pay $337.50. So next months bill comes in at around $1750.00, sent an email ...
TXU disconnected our electricity with the temperature and heat-index over 100 degrees when our bill was only 20 days late for a little over $200. I've been a customer for over 5 years with no previous cut-offs. I never received the original bill (which I should have realized if I was more diligent) ...
I've never been one to complain, even when receiving subpar service. I usually make an excuse for the individual/company for providing such below average service; this time is different. In August of I was involved in a four car accident; I was not at fault. I was sent to the hospital and not able ...
Again, TXU Electric has shown to me that they don't care about their customers. I call TXU and spend most of the afternoon with them. All I want is an extension for 5 days so my service will not be terminated. I just paid the past due amount of $206 on 8-9-04, but still owe $199.11 for the current ...
On or approximately July 18th I sent a final check to TXU electric for the amount of $237.38. This was a final bill for electric service at Quail Creek Apartments at 12223 Quail Drive in Balch Springs Texas for apartment #401. On November 11, I acquired a letter from the apartment complex stating ...