I've never been one to complain, even when receiving subpar service. I usually make an excuse for the individual/company for providing such below average service; this time is different. In August of I was involved in a four car accident; I was not at fault. I was sent to the hospital and not able ...
Again, TXU Electric has shown to me that the don't care about their customers. I call TXU and spend most of the afternoon with them. All I want is an extension for 5 days so my service will not be terminated. I just paid the past due amount of $206 on 8-9-04, but still owe $199.11 for the current ...
On or approximately July 18th I sent a final check to TXU electric for the amount of $237.38. This was a final bill for electric service at Quail Creek Apartments at 12223 Quail Drive in Balch Springs Texas for apartment #401. On November 11, I acquired a letter from the apartment complex stating ...
Today I was very wronged by TXU. See below the document that I will be sending to the Texas Public Utilities Commission. I am asking them for a ruling on this serious situation. The payment confirmations your TXU E-Bill web site produces are not honored by TXU. See proof below! The case number ...
TXU received a payment from me for my electric account (135 7008 81 0) in the amount of $151.47 on March 13.By April I had gotten a cut-off notice stating that I owed them $590.78. I had been keeping my account current up till that point, but I know good and well that I did not run up an electric ...