Since July I have called TXU complaining that my monthly utility bill was too low. Prior to that time, I had renter in the property. It took them until Dec to repair the meter. I have now received a $3000 bill for the 6 month period. There is no way we consumed $500/month in electric. When the ...
After years of using TXU Electric Service, a friend of mine pointed out to me about TXU's "Monthly Charge" listed on my bill. This line gave no explanation of what the "$5.00 Monthly Charge" was for and when I called TXU, they would only say that it is a monthly customer charge. ...
TXU Pre-Maturely cancelled service to my residence and as result I lost all my food items in two freezers and two refrigerators. They would not attempt to replace anything. They pretty much said "Too Bad". After contacting customer service they were unsure that power was even off. They ...
According to the "Customer Bill of Rights, " TXU Electric lies when it says that after the first month's bill, you can switch back to your previous electrical provider for free. What they do not say is that you have to pay a $200 cancellation fee. You can always switch back for free, not ...
I switched to TXU after years of trying to keep away from them because they have always been high. I should have never switched I was only paying 13 cent per kwh with Direct Energy but you never know when it will go up I was not locked in at any price with Direct Energy. Then TXU came by promising ...
TXU Electric has increased its prices from 50% to 100% in some cases. My electricity bill would range from $150 to $250 in the past 11 years at my current residence. This past year, my bill range from $300 to $700. I asked TXU to check my meter and nothing. My electricity was cut off in the hottest ...