I placed order 4E69C8835780 on Sept 9. Just received order and it was the wrong size. I emailed customer service for the correct size and was told that they are unable to "retrieve" the size I had ordered and would have to refund me. I then asked if any of the other colors were available ...
Ordered 2 baby items January 28, my account gave an estimated shipping date of 2/21 yet it is April and I've yet to receive it, or get an email answered. A horrible site with horrible customer service that I have been advising all my friends/family to steer clear of. ...
I ordered a couple items on november 3rd. Then after i had already paid they told me my "estimated delivery date" was december 2nd. I finally called tots customer care and my item was just shipped out today! December 8th. I should recieve my order by the 13th! I will never use this ...
I ordered two items from this company on October 25th and didn't receive the order until November 30th, over a month afterward. And, one of my items was not in the shipment. I called and they said sorry, they should have emailed to tell me that item was discontinued... I guess they were planning on ...
Placed an order - order confirmed - credit card authorize - mysteriously order is lost & deleted from order status. No trace of order - horrible response time on email correspondence, customer service rep who blamed my bank for the "lost" order (I use that card every day). Site is ...