Time Warner
Found 48 reviews / complaints
Page 5

Time Warner
Unresponsive, ignore repeated problem reports, had same problems for years, frustrating, continued problems with TV reception, dropped phone calls and internet outages, Round Rock

Internet & Web Anonymous 79858 0

We have had Time Warner service for HD TV, digital phone and internet access for probably 15 years. We have repeatedly reported poor TV reception, dropped phone calls and intermittent internet outages for ALL those years! Each time, a TW field technician comes out (sometime between the hours of 8am ...

Time Warner
Terrible experience

Internet & Web Barney Johnson 0

In mid-July I got the Time Warner package in Brooklyn. Two days after I got it the modem they brought me died as it was used. It took me almost a week to get service again, both computer and telephone. When the serviceman came to bring the new modem he said, "I don't know why they gave you ...

Time Warner
Worst customer service

Internet & Web Jewels3 0

Timewarner has got the toughest customer support. You wait forever before they answer your phone. Throughout the phone you're moved numerous occasions and informed various info by each CSR you consult with. Among the issues I'd with TWC was merely attempting to plan a move of providers. I'm a ...

Time Warner
Pitfull customer service for the weekends

Miscellaneous Jim951 0

I was informed that a movie on demand was to end on one day then when about to order it - it was gone - already taken off the list so I couldent watch it then to top it off they are convently closed on the weekends and then I call on the following monday and nothing can be done - so sorry they tell ...

Time Warner
Worst Customer Service

Internet & Web AA1 0

4/8/08 Ordered Time Warner Cable and Internet. Appointment Scheduled for 4/10/08 between 11:00 Am - 2:00 PM. 4/10/08 Nobody shows up 11:00 AM - 2:00 PM. I call Time Warner at 2:01 PM and they provide me the address of their office where they say I can pick up the model and cable box. I drive 10 ...

Time Warner
New digital service is bad

Internet & Web Harrison7 0

Time Warner new digital service removed the ability to surf through the Guide Page with the FAV button. You use to be able to press GUIDE and then surf through the Guide Page with the FAV button to see what was on. Now, with the new service, as soon as you hit FAV from the Guide Page it changes to ...

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mstadler 07-31-2026, 02:48 AM
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Jorge,

This so-called company is trying to pull the same scam on me.

Have you got anything new to report on them?
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