I first had to wait 16 minutes on the phone last Thursday to schedule a move service (moving downstairs to upstairs). The earliest they could get here would be Tuesday. They cancelled my service Monday and I needed it for my Vonage phone and my internet. I called them. Waited on my cell phone for ...
I made an appt for repair of my cable. I called a month ago for this problem and they said by sending a new signal and me doing the turn off and reloading it would be cured. Well it still had a problem. Called to set up an appt. Yes five day wait. Saturday morning from 8-12pm. On Friday night ...
Here's the letter I sent them last week: "Dear Mr. Gutierrez, I'd hoped never to bother you again with problems, but you can't make this stuff up. As my discounted service year was drawing to a close (and considering the myriad of problems I've had with Time Warner during that year), I didn't ...
My phone is out again. This is not unusual. Everytime it rains the phone goes out. I am stuck here with no phone! Again and Again and Again. This has been going on ever since Time Warner took over ATT.infact, Southwestern bell was my first provider. I signed a contract with them. My outside wires ...
First, I have to start off by saying that I have no other cable alternatives where I live. I have always had cable and work from my home with high speed access. I could go DSL, but then would have to go Dish for TV. Suffice it to say, that would be a lot of changes and difficult to manage. ...
I started service with then in mid Nov 07 for the phone cable and the internet. Service guys were here 6 times trying to fix the problem with the cable not working right and the phone would cut off while in a call, after several times of them coming out they decided to replace a cable box and add a ...