I rely on my online sites to get a little home-based company. Once we are conscious, every dollar accumulates nowadays! The support continues to be on / off going back 4 times. Occasionally for around 30 minutes, occasionally for considerably longer. Our clients are annoyed (not with me ...
How come is it when you buy the premium and On Demand selection, when it always says " IS CURRENTLY UNAVAILABLE AT THIS TIME!" then have to wait 2 minutes on a black screen, just to get back to the main station. But wait! It puts you on a different station, and you cannot recall your last ...
My company makes its living designing and selling websites. This morning, without warning, both our phone and Internet connections went down. We have been without any connections for over four hours, unable to do any business at all. Talk about Time Wasters! More like money wasters! ...
We have had Time Warner service for HD TV, digital phone and internet access for probably 15 years. We have repeatedly reported poor TV reception, dropped phone calls and intermittent internet outages for ALL those years! Each time, a TW field technician comes out (sometime between the hours of 8am ...
In mid-July I got the Time Warner package in Brooklyn. Two days after I got it the modem they brought me died as it was used. It took me almost a week to get service again, both computer and telephone. When the serviceman came to bring the new modem he said, "I don't know why they gave you ...
Timewarner has got the toughest customer support. You wait forever before they answer your phone. Throughout the phone you're moved numerous occasions and informed various info by each CSR you consult with. Among the issues I'd with TWC was merely attempting to plan a move of providers. I'm a ...