I had been thinking about the triple-play bundle from Time-Warner and named customer support. Once I had been ready to keep in touch with somebody they advised me that I really could not obtain the triple-play bundle for $89.99 since I'm current client. I indicated my frustration with TW and ...
No service for 42 days.inability of local offices to repair our lines in a timely fashion.inability to provide a list of numbers that called our telephone while we were without service. ...
I am an extremely unhappy customer. I tried to get TWC's attention today via Facebook and Twitter, and NO ONE even responded to my complaints. I had to look at other Facebook users' comments to get your name/email. I don't even know where to start. To begin with, I believe that you charge an ...
I was interested in the triple play package from Time Warner and called customer service. Once I was able to talk to someone they informed me that I could not get the triple play package for $89.99 because I am existing customer. I expressed my disappointment with TW and asked to speak with a ...
Time Warner has to be the worst company I've ever dealt with, and I'm not just talking about cable companies. After getting unexpected charges on my bill, I called to inquire. I was on the phone for an hour, transferred four times, and in the end they didn't do anything for me except make me really ...
Completely unexpectedly, TWC disconnected my service—cable and internet. The bill was not late. I called for several hours—six times during one day—and was told that I had to speak to someone in collections. This was curious, since I owed nothing, however when I finally spoke to this person, he ...