Time Warner has to be the worst company I've ever dealt with, and I'm not just talking about cable companies. After getting unexpected charges on my bill, I called to inquire. I was on the phone for an hour, transferred four times, and in the end they didn't do anything for me except make me really ...
Completely unexpectedly, TWC disconnected my service—cable and internet. The bill was not late. I called for several hours—six times during one day—and was told that I had to speak to someone in collections. This was curious, since I owed nothing, however when I finally spoke to this person, he ...
To all Disgruntled Time Warner Customers please read: I see many complaints about TWC and their employees and the treatement the customers receive when trying to resolve issues. I want to share some advice. Why would you want to be on the phone for 6-7 hours speaking with a cable provider and not ...
I called Time Warner Cable in regards to getting their services after their online search said it was not available. I have neighbors on both sides of me with in 4 or 5 telephone poles who have access to this service. Their line literally runs past my house. I was told that it would be $6000 ...
I switched to Time Warner Cable after seeing an ad on TV about their products and the promotional part that if I switched to TWC that I would get a $200 gift Card. After much consideration and over several months I decided to give TWC a try. I went on line per there ad and placed an order for TWC. ...
Twice I had a complaint about cable. They refused to resolve the problem. I asked for a supervisor please hold they said. Came on the phone and said is your computer connected to your computer. No its Connected to my router. After my router blew out. Then months later On Jan 15 I called cable ...