TWC has the WORST cable TV service I've ever tried to use! For 3 weeks now, the picture will just 'freeze' and stay frozen for a few seconds or up to several minutes at a time... And you just miss whatever continued to play while the screen was frozen. It does this over & over again! The only ...
Time to submit my work to school and internet was out. This is not the first time i was out the internet, everytimes, i have a neighbor move out they disconnect my internet. But this is the point upset me. I called in; total time to wait and transfer is 1 hour, finally i could talk to a manager. ...
I have yet to watch a Laker game in HD where the channel isn't all glitchy and freezing. For the price I pay I would expect a lot more from this company. Really it is rediculous. Also if I could go a week without having to reset my cable box I would be a happy man. On too of all this, the DVR ...
Called TWC 207-253-2222 this morning at 11:00, wanted to cancel my services and asked for a supervisor to see if they had any incentives or retention plans to offer first. Was on hold for 95 minutes - yes, I meant 95 minutes, 1 hr and 35 minutes until my phone battery gave out. During this time I ...
I live in Central NY. I have had the unfortunate experience of having TWC for over a year now. I have two HD/DVR boxes and whole house DVR. I pay around $250/month for service. The cable boxes are HORRIBLE! I have to reset it almost everyday. It constantly freezes. My recordings disappear all the ...
I have tried to reach the management of Time Warner Cable, asking for an alternative to their equipment lease, it is outrageous, each box cost already 11 to 12 dollars a month, I have 2 at home it means $22/month or $264/year, this money can surely by a cable receiver. Is the a way out of this rip ...